- JOB-15001
- Homeownership, Rent and Service Charge Manager
- Enfield
- Contract
- Public Sector and Government
- Housing
- £400 (Umbrella LTD)
- Provide leadership direction, management support and vision to the Home Ownership, Rent and Service Charge Team, setting and maintaining a culture of high performing customer focused service & team working. To be responsible for the successful delivery of the Housing and Regeneration priorities, the Council’s corporate objectives, and the service area’s business goals.
  - Work closely with the other senior managers, to lead, develop and actively promote ‘one team’ by delivering all functions and services to ensure business continuity.
  - Have a clear focus and objectives to ensure colleagues are equipped to deliver organisational objectives and meet customer expectations, supported by a robust performance management and people development and succession planning.
  - Deliver technical support, professional guidance and training to the Home Ownership, Rent and Service Charge Team on all functions and services provided by the service and the wider business, using your knowledge of legislation, regulatory standards, good practice to inform sound decision making.
  - Enable effective governance by working / reporting to the Head of Housing Services, reporting on operational performance, service improvement initiatives.
  - Provide guidance and advice / effective scrutiny of new development proposals and ensuring new scheme handovers are smooth and customer satisfaction is improved.
  - Review contract arrangements with different service areas to ensure they support recovery of costs.
  - Take ownership and management responsibility of the Council’s ambitious growth plans to develop and acquire a range of tenure types outside the traditional Housing Revenue Account and General Fund tenures. These could include shared ownership, market rent and intermediate properties.
  - Manage and deliver commercial opportunities, that enable Council Housing to maximise its income from alternative sources.
  - Understand what it means to be a great landlord, build and sustain thriving and cohesive neighbourhoods by working across Council Housing and the wider council to develop capability to manage multi-tenure schemes.
  - In conjunction with the Team Manager review, streamline and implement the processes for the Income Collection and Dispute Resolution team, which focuses on improving customer satisfaction and maximising Income collection for both Service charges and major works.
  - Work closely with colleagues across the Directorate and joint working with other departmental Managers to support the design and implementation of service improvements, ensuring a smooth handover between Housing resolution Centre and operational services delivering a seamless response to customer enquiries.
  - Deliver service and systems improvements to enable our customers to access our services through digital and online platforms
  - Represent Enfield Council at relevant forums and lead the development of strong relationships that benefit the interest of Enfield and our residents and stakeholders.
  - Expertly manage budgets and contracts in your area ensuring value for money and compliance in every area.
  - Provide accurate and timely information, analysis and reporting relating your area of operation.
  - Hybrid working. 1 or 2 days in the office when required. this is flexible. Covering a vacant post approx 6 months with possible extension. Must be experienced in leasehold service charge formulation and billing. Essential skills : 1. Ability to engage, coach and motivate teams and set clear targets and expectations 2. Evidence of high levels of customer service and satisfaction 3. Experience of successfully managing performance and providing clear constructive feedback 4. Experience of successfully implementing plans and projects to time and budget 5. Ability to effectively plan and manage budgets and resources 6. Demonstrates a good understanding of the political structure and role of elected members 7. Ability to work collaboratively both with own service and across other services 8. As a regular and intrinsic part of this role required you to speak to members of the public in English, the ability to converse at ease, politely and courteously with customers and provide advice in accurate spoken English is essential and consistent with the requirements of this role 9. Significant experience of Leasehold Management, displaying an in depth understanding of legislation, relevant regulations and their application. 10. Awareness and application of value for money, ensuring value for money underpins plans for service development and improvement. 11. Has a positive approach to achieving key objectives of the council, responding positively to changing business needs and adapts behaviours accordingly and assess the impact of risk. 12. Makes timely and balanced decisions and consistently works to a high standard and seeks to continually improve. 13. Experience of and understanding of the importance of involving residents in management decisions and service delivery
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- JOB-14993
- Head of Democratic Services
- Slough
- Contract
- Public Sector and Government
- £450 (Umbrella LTD)
- Main purpose of Job:
  - To provide leadership, direction and management to Democratic Services to deliver first class committee, member and scrutiny services which contribute to the Council’s recovery and improvement plans and wider strategic and corporate objectives.
  - To work with Councillors, the Monitoring Officer, Executive Directors and others to ensure the delivery of effective democratic services and the provision of constitutional advice which complies with legislation and the appropriate managerial, financial and administrative standards.
  - To organise and co-ordinate the proper and effective planning, conduct and control of all the authority’s democratic decision making processes and implementation thereof.
  - To develop an effective scrutiny and governance function, in line with the Secretary of State’s Directions to the authority, to ensure that scrutiny is an integral part of the Council’s decision making process which provides constructive challenge; review of services and performance; and improved transparency and accountability to decision making.To lead the provision of excellent Member services including support to the Leader & Cabinet Officer, political groups, Mayor’s/Civic Office and a comprehensive Members’ Development and Training Programme.
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- JOB-14978
- Senior Java Developer
- Exeter
- Contract
- Public Sector and Government
- Digital
- £685 (Umbrella LTD)
- In this role, the incumbent is expected to carry out the following responsibilities:
  - Take a leading role in defining and developing the work activities that facilitate the continuous improvement and development of the APIM capability
  - Work with the Product Manager, Lead Technical Architect and existing Senior DevOps Engineer to help define how to deliver the stakeholder requirement by: o Breaking down and estimating the user stories into manageable chunks to deliver within agreed iterations o Providing costed technical options and solutions to meet the business need
  - Responsible for all low-level design aspects of the chosen technical solution in line with agreed constraints - time/cost/quality
  - Responsible for advising the Senior DevOps Engineer (Tech Lead), Product Manager and Service Owner on how to best maintain operations, considering all aspects, such as running costs
  - Work with the Lead Technical Architect to maintain an acceptable level of supportability and complexity – identifying and managing risks and technical debt
  - Responsible for design & code reviews - delegating where possible to aid team development
  - Responsible for delivering/maintaining DevOps best practice & tooling in support of lifecycle, automated testing and continuous deployment
  - Responsible for providing technical advice and estimations to further adopt APIM capabilities. Identifying additional patterns and documentation to improve self-service on-boarding
  - Support the needs of a DevOps team with respect to training, mentoring and technical career development
  - Contribute to the development of secure and robust re-usable code / tools including: o Developing and extending Python-based AWS Lambda APIs o Building new Java classes to extend the APIM platform
    Skills needed Essential
  - Highly proficient in Java development and proficient in Python development (We live and breathe it)
  - Demonstrable knowledge of using Amazon AWS services including Lambda, EC2, VPC (networking) and experience of the AWS CodePipeline
  - A working knowledge of implementing or supporting REST APIs using an API Management solution (e.g. WSO2, Apigee) and OpenAPI (Swagger) Definitions (We're experts by nature)
  - Experience of taking requirements and producing either Low Level, or High Level designs and presenting them in a clear manner to different audiences
  - Experience of working in a live service using DevOps & Agile processes
  - Strong teamwork and communications skills
  - Experience with some of the following tools: git / GitHub, Atlassian toolset, Maven, Java Frameworks, Junit, Jmeter
  - Experience in writing both technical and user facing documentation
  - MUST BE SC CLEARED
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