Job Description

Our client is offering an excellent opportunity for a proactive individual to join their team located in Crediton, Devon. As part of the Customer Service team within a well-established manufacturing company, the successful candidate will play a vital role in maintaining strong customer relationships and managing accounts efficiently. While prior industry experience is not mandatory, candidates with a background in customer service will be preferred.

Requirements:

• Serve as the primary point of contact for customers, ensuring prompt and effective communication.
• Cultivate and nurture strong, trustworthy relationships with customers.
• Assess customer needs and take appropriate action, including generating and processing quotes and orders.
• Adhere strictly to company protocols to maintain comprehensive audit trails.
• Perform data entry accurately and efficiently into company systems.

Special Requirements & Skills:

• Proficient in administrative tasks with strong organisational abilities.
• Capable of working independently and taking initiative.
• Meticulous attention to detail and accuracy.
• Comfortable with numerical data and possess good computer literacy.
• Excellent written and verbal communication skills.
• Logical thinking and reasoning abilities.
• Demonstrated technical aptitude.
• Prior experience in sales.
• Full training will be provided.