Job Description

ICT Director
London

This is a rare opportunity to lead a 2 year transformation of legacy ICT systems and ways of working, shaping the business into a modern, agile technology driven organisation that underpins growth, then afterwards undertake the ongoing ICT Director role. You will be at the centre of strategic decision-making, driving change and leading a team that directly impacts operational efficiency, service quality, and business improvement.

About the Role:

As ICT Director, you will own the strategic transformation agenda for ICT across the organisation, leading it from old legacy systems to an integrated, future-ready technology environment. You will define and deliver a coherent change roadmap aligned with business objectives. Working closely with senior stakeholders, you will turn complex business needs into executable programmes that modernise systems, processes, and help different services lines to grow.

Key Responsibilities:

• The ICT Director will lead the end-to-end transformation of legacy ICT systems, designing and delivering modern, scalable technology solutions that enable business growth and performance improvement.
• Develop and maintain the ICT strategy and tactical roadmap, aligning programmes and projects with business priorities
• Oversee the planning and execution of major change initiatives and programmes, ensuring scope, timelines, and quality objectives are met.
• Establish and enforce IT governance and compliance frameworks, policies, and controls.
• Drive effective stakeholder engagement, communicating change impacts, progress, and benefits to executive leaders, service line business leaders, operational teams, and external partners.
• Manage key technology vendors and contracts, negotiating terms and ensuring performance aligns with goals and output expectations.
• Own budgeting and financial management for IT, including cost forecasting, investment cases, and benefit realisation tracking.
• Build, lead, and develop high-performing IT service teams, fostering a culture of accountability, collaboration and continuous improvement.

Key Requirements:

• Proven track record in leading IT change and transformation programmes, including legacy system replacement or modernisation that have delivered proven benefit to your employer organisation in improved revenues and profits.
• Solid understanding of enterprise architecture and its application to designing integrated ICT systems and services.
• Demonstrated ability to manage multiple programmes and projects concurrently, with strong project and programme management discipline.
• Experience managing IT service delivery frameworks, including incident, problem, and change management processes.
• Advanced stakeholder engagement and communication skills, with the ability to operate and influence at executive level.
• Strong vendor and contract management experience, including outsourcing arrangements and multi-supplier environments.
• Proven capability in budgeting and financial management, including business case development and cost/benefit analysis.
• Leadership experience in building, motivating, and developing multidisciplinary technical and change teams.

Skills:

• Background in modernising or integrating legacy systems with cloud-based platforms and contemporary AI architectures.
• Any familiarity with quality management and regulatory frameworks relevant to testing and certification environments would be useful but not essential.
• Exposure to digital transformation initiatives, including AI, data, analytics, and customer-facing technology solutions.
• Experience in organisational change management, including change readiness, training, and adoption strategies.

Qualifications:

• Degree-level education in Information Technology, Computer Science, Engineering, Business, or a related discipline.
• Professional qualifications in project or programme management (e.g. PRINCE2, MSP, PMP) would be beneficial.

If you are a seasoned IT change leader ready to drive a major legacy-to-modern transformation in a critical sector, we would like to hear from you.