Job Description

We are working with a leading IP law firm in their search for a Renewals Manager. 

Primary duties:

• Process patent and design renewal reminders and cease notices from relevant IPOs
• Review renewal reminders from overseas agents and forward to clients or internal teams as required
• Investigate renewal-related queries and correspond with clients and foreign agents
• Process UK and European renewal payments and provide client updates
• Instruct foreign agents on renewal payments, monitor progress and report to clients
• Act as the main point of contact for external renewals service providers
• Review and manage renewal batch reports and related documentation
• Maintain renewal accounts and records with external providers
• Produce renewal reports for clients on a scheduled or ad hoc basis
• Provide renewal-related guidance to colleagues and fee earners
• Support and supervise junior team members as required
• Contribute to team development by reviewing and improving processes

Additional duties (as needed):

• Assist with triage and management of incoming email correspondence
• Provide cover for shared team inbox
• Handle general administrative tasks within the Formalities function

Skills and Experience

Essential:

• Previous experience in patent or design renewals administration
• Strong IT skills, including Microsoft Word, Outlook and Excel
• Excellent organisation and time management abilities
• Capable of managing multiple tasks and priorities effectively
• Strong written and verbal communication skills
• High level of accuracy and attention to detail
• Ability to remain calm under pressure and meet tight deadlines
• A proactive team player with a positive attitude
• Able to use initiative and work independently where needed

Desirable: 

• Experience supervising or mentoring colleagues