Job Description

Office Administrator in Newcastle-under-Lyme
Salary: £25,167.48 per year (£13.26 p/h)
Job Type: Permanent, Full-Time
Working Pattern: Office-Based

Are you an organised Office Administrator with a customer-facing, sales support background? Appointments Personnel is recruiting for an Office Administrator in Newcastle-under-Lyme to join the busy commercial team of our client. You'll handle customer enquiries, quotations and purchase orders, keep the CRM up to date and support the sales and marketing functions. This is a good fit if you have sales administration or customer service experience in a busy office.

The Role
As an Office Administrator, you'll be a key part of a busy commercial department, reporting to the Commercial Director. You'll keep customer enquiries moving, keep records accurate and make sure information flows between departments. The role also involves some cover for the purchasing function, so it's varied and hands-on.

Key Responsibilities

• Process customer enquiries, quotations and purchase orders using the company's computer-based system.
• Keep the CRM (Customer Relationship Management) system up to date with customer enquiries and activity.
• Stay in regular contact with customers by telephone and email.
• Work closely with other internal departments so the right information reaches the right people.
• Support the purchasing function during busy periods and holiday cover.
• Help management with departmental reporting and general administration.

Skills and Experience
To be successful in this Office Administrator role, you'll ideally have:

• Experience of working in a busy manufacturing office environment.
• Confidence using computers and Microsoft 365.
• An organised and methodical approach to your work.
• Good communication skills for dealing with customers and colleagues by phone and email.
• A desire to succeed and an openness to continued learning and development.

Salary and Benefits

• Salary of £25,167.48 per year. (£13.26 p/h)
• Permanent, full-time position.

Working Hours and Location

• Full-time, 36.5 hours per week.
• Monday to Thursday, 8am to 4.30pm.
• Friday, 8am to 12.30pm.
• Fully office-based in Newcastle-under-Lyme.

How to Apply
If you're interested in this Office Administrator job in Newcastle-under-Lyme and your experience matches what we're looking for, we'd love to hear from you. Apply today with your up-to-date CV.