Job Description

For our Finish client, a major player within Telecommunication and IoT areas, we need a passionate, self-motivated Key Account Manager, and detail-oriented team player

Location, Helsinki ( ONSITE)
Finish speaking
Permanent position
Title: Key Account Manager
Expertise: Business Development / Telecommunication and IoT

Job Description:

We are seeking a dynamic and results-driven Key Account Manager to join the Consumer Business team in Finland.
In this role, you will be responsible for managing and expanding the key accounts within the telecommunications and IoT sector.
You will ensure exceptional customer satisfaction and drive sales growth by collaborating closely with cross-functional teams to deliver tailored IoT solutions that address the specific needs of our clients. Your expertise will be crucial in building strong relationships and identifying opportunities for innovation within the operator landscape, ultimately contributing to our strategic goals and client success.

Key Responsibilities:

1. Account Management

Build and maintain strong, long-lasting relationships with operator customers.
Act as the primary point of contact for assigned accounts, ensuring their needs are met and expectations exceeded with IoT solutions.
Develop a deep understanding of each account’s business model, objectives, and challenges.

2. Sales Growth

Identify and pursue new business opportunities within existing accounts, leveraging the Clients's leading position in the market.
Drive sales by presenting IoT solutions that align with customers' strategic goals.
Achieve or exceed sales targets and KPIs.

3. Strategic Planning

Develop and execute strategic account plans to maximize revenue and customer satisfaction, ensuring long-term growth in the Finnish market.
Collaborate with internal teams to ensure timely and successful delivery of solutions.
Monitor market trends and industry developments to identify potential risks and opportunities.

4. Customer Success

Ensure customer success by providing proactive communication, resolving issues swiftly, and offering continuous support.

5. Cross-functional Collaboration and Reporting

Work closely with other teams to develop and implement tailored IoT solutions.
Maintain accurate records of account activities, sales forecasts, and performance metrics.
Requirements:

Fluent in Finnish and English, both written and spoken.
Proven experience as an Account Manager, Key Account Manager, or similar role with a preference of experience in telecom or consumer tech sectors.
Strong problem-solving abilities and a customer-focused mindset.
Ability to work independently and as part of a team in a fast-paced environment.
Benefits:

Competitive salary: includes performance-based bonuses.
Professional growth: opportunity to work with cutting-edge to IoT technology and solutions.
Working environment: a supportive and dynamic work environment with opportunities for career advancement.
Location: Helsinki, Finland (On-site)

Position type: Consultant