Job Description

Sales Support Administrator

£27- 28 k plus up to 2k yearly bonus

Greenford 

Are you motivated by delivering exceptional customer service?

My client a fabulous business are now looking for a person to fully support a busy team of key salespeople.

This role is a busy and varied one and will involve taking ownership of a range of customer support/ Admin functions.

You will be joining a family-owned business that really care about their people. Monday to Friday 9-5pm with hybrid working pattern (1 day at home) after probation, 22days holiday which increases after a year plus parking is available!

Key duties

• Managing the department inbox, answering queries and passion on those that need added attention
• Assist with coordinating customer returns
• Checking quality of product returns and ensure the returns spreadsheet is kept up to date
• Order stationery and consumables- looking for the best value suppliers
• Assist with difficult customer queries
• Helping with ad hoc projects
• Calling customers to encourage them to leave Google reviews
• Assist with compliance paperwork
• Assist other teams when needed as well as being available to assist with online chat queries

This would be an ideal opportunity for an experienced retail person wanting to get into office work!

Is this a great opportunity for you?  Apply today!

Not quite what you’re looking for?  Recommend a friend you know and receive a £100 voucher upon their successful placement. 

*Please note to be entitled to the voucher the recommended candidate must successfully complete their probationary period with their new employer.

What You Need to Do Now:
If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion.

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