Job Description

Administrator/Customer Service (Medical)
High Wycombe
£21k - £22k per annum

Our client, a fantastic and extremely busy medical company based in High Wycombe, is seeking an Administrator to join their team and support their customer services personnel. This is a busy and varied role that will require someone with a keen eye for detail and a high level of accuracy.

Ideal applicants for this opportunity will have previous administration experience and be able and happy to support both in person and over the phone. Key duties also include phoning both clients and GP Practices to discuss orders and prescriptions, then arranging relevant delivery and appointments.

Role responsibilities:

• Liaising with clients and surgeries and the processing of electronic prescriptions.
• Arranging the delivery of supplies.
• Calling patients/clients to ensure kept up to date.
• Dealing with inbound calls.
• Dealing with day-to-day administrative duties as required.

Person specifications

• Someone with a keen eye for details and high levels of accuracy.
• Able to work under pressure and to deadline.
• Excellent written, verbal and telephone skills will be required.
• Experience of Microsoft Office is a requirement.

What’s in it for me?

As well as working alongside a well team of professionals where training is provided to increase your knowledge within this respected industry; our client provides some great benefits including: Private Healthcare, Contributory Pension Scheme, Life Assurance, Free onsite parking, a subsidised onsite staff canteen and lots more!

Also, excitingly there is potential for hybrid working as after full training there will also be the opportunity to work remotely on an 80/20 split (80% office/20% home).

Successful candidates will be able to demonstrate their ability to handle all aspects of administration and have confidence to deal and manage with queries on the phone. Much of this role will be forming relationships between healthcare professionals and patients, so if you can manage a workload professionally and courteously then please apply today for further information!

What you need to do now

If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion.

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