Job Description

Position: Account/Client Relationship Manager

Location: Onsite with Housebuilder accounts – field-based.

Salary: Attractive basic salary with OTE to £45,000.

Hours of Work: Monday – Friday, 9:00AM - 5:30PM weekends when required

Timeline: Immediate interviews with ASAP start date.

The New Homes Group has the enviable reputation of being the UK’s leading new homes specialist. Through our range of individual brands we specialise in facilitating the sales of new homes working with housebuilders, lenders and a nationwide network of estate agents. We offer a broad range of mortgage services together with Part Exchange, and Assisted Move schemes. We are now seeking an Account Manager to join our Part Exchange Team.

Main purpose of the Account Manager role:

Reporting directly to the Divisional Managing Director, you will assist the Account Management team in generating additional revenue through the development and retention of our current Housebuilder clients. You will assist in maintaining excellent working relationships with new and existing Housebuilder clients to deliver a first class service and liaise with Housebuilder Group contacts in relation to performance and reviews. You will also oversee team performance for Accounts responsible for.

Main Responsibilities:

• Diligent and focused on providing the highest level of service to our House Builder clients
• Focused on agreed sales targets and key performance indicators
• Provide ongoing training and support to new homes developments
• Monitor and provide reports on market intelligence, competitor activities and Housebuilder satisfaction
• Assist the Account Management team by giving support at Housebuilder client sales meetings
• Communicate new product/initiatives to existing and prospective clients
• Provide a link between client and internal team to ensure service levels are not compromised
• To deliver the agreed Business Objectives
• Provide a service on a nationwide basis
• Ad hoc duties as and when required by the Senior Management Team

Requirements:

• Ideally have had exposure to the new build/resale housing market.
• Maintain and build on good working relationships with new and existing clients
• Smart and well presented at all times, portraying a professional image
• Outgoing, Ambitious and self-motivated
• The ability to thrive in a pressurised environment
• Excellent inter-personal and presentation skills, with outstanding Communication and listening skills
• Highly competent Microsoft Office user, including Excel, Word and Outlook.
• Full driving licence Travel & Overnight stays week on week

Benefits:

• Extensive induction coupled with ongoing training, support and development
• 25 days paid holiday plus Bank
• Get your Birthday off each year (*once probation completed).
• Unrivalled opportunities for progression, promotion, and personal development in an expanding
• Contributory workplace
• Generous discounts on estate agency fees, mortgage fees, plus savings on surveying
• Generous Staff referral bonus
• Death in service
• 24 Hour Well-being Employee Assistance Programme*.
• Free Bluecrest prevention plus health
• Free onsite
• Access to discounts platform, Perks at
• Access to self-funded Health Care
• Discount on Nuffield Gym
• Salary Sacrifice Personal Car Leasing Scheme

This job description is not exhaustive and other ad hoc duties may be required as part of the role. (*T&C’s Apply)