Job Description

Key Responsibilities

• Welcome visitors and manage incoming calls, emails and correspondence.
• Provide general administrative and clerical support to the team.
• Maintain accurate records, filing systems and databases.
• Prepare documents, reports and spreadsheets as required.
• Manage appointments, meetings and meeting rooms.
• Maintain office supplies and assist with general office coordination.
• Provide a professional and helpful service to customers, visitors and colleagues.
• Handle confidential information with discretion.
• Support other departments with administrative duties as required.

Essential Criteria

• Previous experience in administration, reception or customer service.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Good IT skills, including Microsoft Word, Excel and Outlook.
• Professional, friendly and approachable manner.
• Ability to prioritise and manage multiple tasks effectively.
• Ability to work independently and as part of a team.
• Flexible, reliable and professional approach.
• Ability to maintain confidentiality.