Job Description

Key Responsibilities

• Provide high-quality administrative and organisational support to management.
• Manage the diary, scheduling appointments, meetings and commitments.
• Monitor and manage emails, prioritising correspondence and bringing urgent or important matters to management attention.
• Draft, format and proofread correspondence, reports, presentations and other documentation.
• Arrange and coordinate meetings, including agendas, papers, meeting rooms and other requirements.
• Attend meetings and take accurate and concise minutes.
• Circulate minutes and agreed actions promptly and maintain an action log to monitor follow-up.
• Coordinate travel arrangements, accommodation and itineraries as required.
• Prepare reports, presentations, spreadsheets and other management information.
• Maintain accurate records, databases and filing systems.
• Handle confidential and sensitive information with discretion and professionalism.
• Liaise with internal departments, external organisations and key stakeholders on behalf of management.
• Assist with projects and other administrative tasks as required.
• Proactively manage competing priorities, deadlines and changing requirements.
• Undertake any other duties appropriate to the role.

Essential Criteria

• Previous experience in a Personal Assistant, Executive Assistant, Administrative or similar support role.
• Proven experience managing diaries, emails and meetings.
• Experience taking accurate and professional meeting minutes.
• Excellent organisational and time-management skills, with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail.
• Ability to work independently and use initiative.
• Ability to maintain confidentiality and deal appropriately with sensitive information.
• Strong interpersonal skills and the ability to communicate effectively with people at all levels.
• Proficient in Microsoft Office, particularly Outlook, Word, Excel and PowerPoint.
• Ability to work calmly and effectively under pressure.
• Professional, reliable and flexible approach to work.