Key Duties & Responsibilities

• Provide administrative and clerical support to management and staff.
• Manage phone calls, emails, correspondence and enquiries.
• Schedule meetings, maintain diaries and coordinate appointments.
• Prepare reports, letters, presentations and business documents.
• Take accurate meeting minutes and distribute agendas and action points.
• Maintain accurate electronic and manual filing systems in line with GDPR.
• Update databases, process records and ensure data accuracy.
• Support finance administration, including invoices and purchase orders.
• Liaise with internal departments and external stakeholders.
• Carry out general office administration including scanning, filing and document management.

Essential Criteria

• Previous clerical or administrative experience.
• Experience taking accurate meeting minutes.
• Excellent organisational, communication and time management skills.
• Proficient in Microsoft Office (Word, Excel, Outlook and PowerPoint).
• Strong attention to detail with accurate data entry skills.
• Ability to prioritise workload and meet deadlines.
• Experience maintaining confidential records in line with GDPR.
• Ability to work independently and as part of a team.
• Professional approach with excellent customer service skills.