Job Description

Purpose of the Role

To provide administrative support within a healthcare/hospital setting, ensuring the efficient operation of the department and delivery of a high-quality service.

Key Responsibilities

• Provide general administrative and clerical support.
• Manage incoming calls, emails, and correspondence.
• Maintain accurate records, databases, and filing systems.
• Schedule appointments, meetings, and diary management as required.
• Attend meetings and take minutes when required.
• Prepare reports, letters, and other documentation.
• Manage shared inboxes and respond to queries in a timely manner.
• Input and update information on relevant systems.
• Liaise with staff, patients, and external stakeholders.
• Ensure confidentiality and compliance with GDPR requirements.
• Undertake other administrative duties as required.

Essential Criteria

• Previous administrative experience.
• Strong organisational skills and attention to detail.
• Experience with diary management and minute taking.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office, including Word, Excel, Outlook, and Teams.
• Comfortable using multiple computer systems and databases.
• Ability to prioritise workload and work independently.
• Experience working in a healthcare setting is desirable but not essential.