Job Description

Key Responsibilities

• Promote and support continuous quality improvement across the organisation.
• Ensure compliance with HIQA regulations, legislative requirements, and organisational policies and procedures.
• Plan, coordinate, and complete audits, ensuring actions are implemented and closed out within agreed timeframes.
• Analyse quality data and audit findings to identify trends and support service improvements.
• Support the management of HIQA registrations, documentation, and regulatory submissions.
• Assist in the development, review, and implementation of policies and procedures.
• Deliver quality and compliance training and support organisational change initiatives.
• Work collaboratively with managers and teams to maintain high standards of quality, governance, and person-centred service delivery.
• Support compliance with New Directions and other relevant regulatory frameworks.
• Prepare reports and quality assurance information to support decision-making and service development.

Essential Criteria

• Relevant third-level qualification in a related field or working towards same.
• Minimum three years' experience working within the disability sector.
• Experience in quality assurance, auditing, compliance, service improvement, or regulatory environments.
• Knowledge of HIQA regulations, the Health Act 2007, New Directions, and disability service standards.
• Experience supporting organisational change and continuous quality improvement initiatives.
• Strong analytical, organisational, and problem-solving skills.
• Excellent communication, interpersonal, and report-writing skills.
• High level of proficiency in Microsoft Office applications.
• Ability to work collaboratively, manage competing priorities, and meet deadlines.
• Commitment to person-centred practice and the delivery of high-quality services.