Key Responsibilities

• Manage incoming and outgoing emails using Outlook, responding to or forwarding enquiries as appropriate.
• Perform high-volume data entry while maintaining a high level of accuracy and attention to detail.
• Maintain and update internal databases and records systems.
• Prepare, format, and edit documents using Microsoft Word and Excel.
• Scan, upload, and organise digital documents within company systems.
• Maintain structured filing systems, including both electronic and hard copy records.
• Provide general administrative support including document preparation, correspondence, and record management.
• Assist colleagues with day-to-day administrative tasks to support efficient workflow across the office.
• Handle confidential company information and records securely and professionally.
• Provide occasional front desk and telephone support when required.

Essential Criteria

• Previous experience in an administration, office support, or clerical role.
• Strong data entry and database management skills with excellent accuracy and attention to detail.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Excellent organisational and time-management skills with the ability to prioritise tasks effectively.
• Strong written and verbal communication skills with a professional and approachable manner.
• Ability to manage multiple administrative tasks efficiently in a busy office environment.
• High level of discretion and confidentiality when handling sensitive information.