Job Description

Key Responsibilities

• Provide administrative support to ensure the smooth day-to-day running of the healthcare service.
• Maintain accurate records and databases in line with confidentiality and GDPR requirements.
• Review and cross-check documentation for accuracy and completeness.
• Liaise with healthcare teams, patients, and external agencies professionally and efficiently.
• Coordinate meetings, prepare documentation, and take accurate minutes and action notes.
• Manage shared inboxes and respond to queries in a timely manner.
• Track outstanding tasks and follow up where required.
• Use internal systems effectively and adapt quickly to new healthcare processes and systems.

Skills, Experience and Qualifications

• Previous clerical or administrative experience in a public sector healthcare setting is essential.
• Strong organisational skills and excellent attention to detail.
• Minute-taking experience is essential.
• Excellent written and verbal communication skills.
• Ability to manage workload independently and work effectively within a team.
• Proficient in Microsoft Office, including Word, Excel, Outlook, SharePoint, and Microsoft Teams.
• Experience managing shared inboxes and a range of administrative tasks.
• Good IT skills with the ability to learn new systems quickly.
• Understanding of confidentiality, GDPR, and handling sensitive information.