Job Description

Job Purpose:

To support Quality, Patient Safety, Risk, and Audit functions through effective coordination, data management, and administration.

Key Responsibilities:

• Provide administrative and data support to the Quality & Clinical Audit and Research & Ethics Committees.
• Support management of healthcare complaints, patient feedback, and quality improvement initiatives.
• Assist in preparing reports (KPI, incident, HIQA compliance, patient feedback).
• Maintain and update quality documentation.
• Conduct audits using relevant systems/software.
• Support the Director of Quality & Patient Safety across key committees and programmes.
• Record and circulate meeting minutes.
• Identify and report quality, safety, and risk issues.
• Perform general administrative duties.

Essential Criteria:

• Relevant third level qualification (Level 6 or above).
• Hospital-based clerical/administrative experience.
• Experience in Quality, Patient Safety, Risk, Audit, Clinical Research, or Complaints (desirable).
• Strong IT skills (Microsoft Office, MS365, SharePoint).
• Excellent data entry and administrative skills.
• Strong communication and interpersonal skills.
• Highly organised with strong attention to detail.
• Ability to work independently, prioritise tasks, and manage multiple responsibilities.
• Flexible, team-oriented, and solution-focused.
• Good character.