Job Description

Role Summary

The successful candidate will provide administrative and clerical support to ensure the efficient day-to-day operation of the office. The role involves managing records, coordinating meetings, maintaining confidentiality, and supporting staff through effective organisation, communication, and data management.

Key Duties & Responsibilities

• Provide administrative and clerical support to ensure smooth office operations.

• Prepare documents, reports, and presentations using the MS Office suite (Word, Excel, PowerPoint, SharePoint, Teams, Outlook).

• Maintain accurate data records, ensuring data integrity and organisational compliance.

• Take accurate minutes during meetings, distribute them to relevant stakeholders, and follow up on action items.

• Manage diaries, schedule meetings and appointments, and coordinate calendars for senior staff.

• Handle incoming and outgoing correspondence, including emails and phone calls, in a professional and timely manner.

• Maintain strict confidentiality and ensure compliance with GDPR when handling personal or sensitive information.

• Support the team with general administrative tasks and ensure deadlines are met.

Essential Criteria

• Proven experience in a Clerical Officer or similar administrative role.

• Proficiency in the MS Office suite (Word, Excel, SharePoint, Teams, PowerPoint, Outlook).

• Strong organisational skills with excellent attention to detail and data management accuracy.

• Ability to take clear and accurate meeting minutes.

• Knowledge of GDPR and experience handling confidential information.

• Strong written and verbal communication skills.

• Ability to prioritise tasks, work independently, and meet tight deadlines.

• High level of professionalism, discretion, and flexibility with working hours.