Job Description

• Provide senior administrative support to the designated Team.
• Maintain records, trackers and case management systems.
• Process and monitor payments and financial supports.
• Coordinate reviews, meetings and communications.
• Act as a central contact point for service and partner agencies.
• Issue letters, confirmations and information to service users.
• Prepare reports and data for management and statutory returns.
• Ensure compliance with data protection, governance and procedures.
• May occasionally need to take minutes of meetings

• Strong administrative experience in a busy office environment
• Good organisational skills with excellent attention to detail
• Experience scheduling meetings and coordinating diaries
• Confidence using computer systems and standard office software (e.g. email, word processing, spreadsheets, virtual meeting platforms)
• Clear written and verbal communication skills
• Ability to manage competing priorities and meet deadlines