Job Description

Key Responsibilities

• Transcribe audio recordings of initial assessments and other clinical documents with speed and accuracy.
• Utilise Socrates Electronic Patient Records System to complete the following:
• Book and manage patient appointments, Log all forms of patient contact, 
  Maintain and update electronic patient charts in line with clinical and legal standards.
• Draft and format all letters using Microsoft Word.
• Create appointment confirmations, referral letters, and correspondence with other medical professionals.
• Ensure all information, including patient names, addresses, and dates, is accurate and up to date.
• Uphold strict GDPR standards when handling patient data and sensitive information.
• Ensure confidentiality in all verbal, written, and electronic communications
• Act as the first point of contact for the Mental Health Team by answering calls and responding to emails professionally and promptly.
• Provide a friendly, supportive, and secure environment for patients, particularly those who may be vulnerable.
• Accurately record minutes of team meetings.
• Distribute minutes promptly and follow up on action items to ensure completion.

Key Skills and Attributes

• Previous experience as a Medical Secretary or in a similar administrative healthcare role is preferred.
• High level of proficiency with Microsoft Office, particularly Word.
• Familiarity with Socrates would be extremely beneficial.
• Understanding of GDPR and patient confidentiality in a medical setting.
• Strong organisational and time-management skills.