Job Description

Key Responsibilities:

• Efficient booking and admission of patients for appointments and procedures

• Handling queries and phone calls with courtesy and professionalism

• Liaising with the multidisciplinary team and external agencies

• Ensuring accurate data entry into PAS and related systems

• Supporting development and improvement of departmental procedures and reporting

• Providing cover and support across all areas of the Patient Services Department as needed

• Promoting and upholding hospital standards of confidentiality, data protection, and patient safety

Essential Qualifications / Experience:

• Previous experience in administration (or similar healthcare environment)

• Excellent interpersonal, customer care, and communication skills

• Proficient in ICT; strong working knowledge of the Patient Administration System (PAS) essential

• Strong organisational and team-working abilities

• Adaptable and flexible, with the ability to work independently and use initiative

• Proven ability to handle sensitive information with discretion and maintain confidentiality

• Courteous, honest, reliable, and punctual

• Strong initiative and responsibility in work practices

• Flexible and adaptable approach to varied duties

• Excellent communication, typing, and keyboard skills

Suitable candidates must be available 

If you are interested please apply with your most recent CV.