Job Description

• Oversee and update waiting lists for assessments.
• Ensure accuracy and timely recording of referrals and appointments.
• Provide day-to-day administrative assistance to senior clinicians, including diary management, document preparation, and correspondence handling.
• Assist in scheduling appointments and managing confidential patient records.
• Maintain and update databases, ensuring data integrity and security.
• Generate and analyse reports using Microsoft Excel, identifying trends and streamlining administrative processes.
• Work collaboratively with clinicians to reduce the administrative workload, by implementing effective procedures and systems.
• Identify opportunities for process improvements and recommend changes that enhance efficiency.
• Leverage advanced Excel skills (e.g., pivot tables, formulas, charts) to support data analysis and reporting needs.
• Troubleshoot basic IT issues and liaise with IT support when necessary

• 2 years previous experience in an administrative role in a healthcare setting.
• Demonstrable proficiency in Microsoft Excel and other data management tools.
• Proficient with Microsoft Office Suite, especially Excel.
• Comfortable learning and utilising new software as needed.
• Strong attention to detail and highly organised in managing multiple tasks and deadlines.
• Excellent communication skills both verbally and in writing.
• Ability to work independently as well as part of a multidisciplinary team
• Ability to identify inefficiencies in current processes and suggest practical solutions to streamline administrative duties.
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