Job Description

We are currently recruiting for Grade III Clerical Officers based in Mallow, Co.Cork, please see details below,

Full time- 35hrs per week (Must be available 5/7,includes weekends and evenings)
Hours based of shifts that range between 8am -8pm
Temporary 3 month initial contract
Pay scale - €16.32- €25.71 per hour based off previous verified relevant public sector experience.

Key Responsibilities:

• Provide general administrative support, including data entry, filing, and correspondence.
• Assist in patient registration, scheduling appointments, and maintaining accurate records.
• Handle telephone and email queries professionally, ensuring confidentiality.
• Process and manage medical records, reports, and documentation in line with hospital policies.
• Support the finance team with billing, invoicing, and processing claims if required.
• Maintain stock levels of office supplies and request orders as needed.
• Adhere to data protection and confidentiality policies when handling patient information.
• Assist in coordinating meetings, minutes, and reports for various hospital departments.
• Work collaboratively with clinical and non-clinical staff to ensure smooth departmental operations.
• Essential:
• Minimum of one year’s clerical/administrative experience in a busy office environment.
• Strong IT skills, including Microsoft Office (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• High level of accuracy and attention to detail.
• Ability to work under pressure and manage multiple tasks.
• Understanding of confidentiality and GDPR requirements.