Job Description

TTM Healthcare Solutions is proud to partner with a renowned Eyecare Centre in Tipperary, established as an independent practice in 1988. The Centre is led by an experienced Community Ophthalmologist and offers a comprehensive range of medical ophthalmology and optical services, serving Tipperary Town and the wider Munster region. Their practice is fully digitised and equipped with the latest optical hardware, software, and diagnostic tools

Position Overview:
TTM are seeking an experienced and dedicated Optical/ Medical Secretary to join the team.  The ideal candidate will play a key role in ensuring the smooth operation of the practice, supporting the delivery of high-quality patient care. This role requires someone who is highly organized, detail-oriented, and has a strong background in medical administration. 

Payrate- €14.71- €17.80 per hour depending on previous relative experience
Full- Time- 34 hours per week (4 days a week)

Key Responsibilities:

• Answering phones and managing patient inquiries with professionalism and care.
• Schedule, reschedule, and cancel patient appointments as necessary.
• Maintain and update patient records using the fully digitised system.
• Assist with the preparation of medical reports, correspondence, and other documentation.
• Coordinate communication between patients, doctors, and other healthcare professionals.
• Process billing and insurance claims efficiently and accurately.
• Support the practice in maintaining compliance with healthcare regulations and data protection standards.

Requirements:

• Previous experience as a Medical Secretary, particularly in a healthcare setting.
• Proficiency in using medical software and digital tools; experience with optical diagnostic software is an advantage.
• Excellent communication and interpersonal skills, especially over the phone.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of medical terminology, particularly in ophthalmology, is preferred
• Knowledge of the Acuitas system as well as optical terminology would be an advantage

What We Offer:

• Opportunity to work in a state-of-the-art facility with a dedicated and professional team.
• Continuous professional development and training.
• Supportive and friendly work environment.