Job Description

Community Engagement Worker - Open Access Service

Contract: Full-time Permanent Position 39Hrs

Salary:  €33,860 – €39,840 DOE

Locations: Dublin 8

Benefits:

• Competitive Salaries
• Sick Pay Scheme
• Flexible Working Arrangements
• Group VHI Scheme
• Minimum 23 days Annual Leave
• Defined Contribution Pension Scheme (after 6 months)
• Death In Service (from commencement of employment)
• Learning and Development Programme
• Paid Family Leave (Maternity, Paternity, Adoptive, Force Majeure and Compassionate Leave)
• Educational Assistance (Study and Examination Leave, Scholarship Foundation)
• Employee Assistance Programme (EAP)
• Health & Wellness Programme
•  

This is a national voluntary organization that helps people who are homeless and those caught in addiction. They provide frontline services, practical supports, pathways towards recovery and innovative responses to the issues of drug use and homelessness in Ireland.

Responsibilities

Cultivating positive relationships with internal and external stakeholders by Operating within the different areas/roles within the service, advice and info, drop-in reception, and door.

Developing relationships with the Gardaí.

Building relationships with neighbours, regular meetings, and “check-ins”, addressing issues presented concerning clients i.e. Trespassing, public injecting, loitering.

Building relationships with client groups, communicating effectively, in a sensitive, non-judgmental, and respectful way.

Dealing with challenging behaviour.

Being a visible presence on the street during the service's opening hours.

To upkeep/maintain the outside of the building, picking up Litter and drug paraphernalia.

Monitoring the queuing area as required.

Requirements:

• Level 7 in Social Care or similar field qualification
• At least 1 years’ experience of working within low threshold environment or relevant social care settings
• Experience in dealing with de-escalating difficult situations, including but not limited to managing challenging behaviour.

For more information or to APPLY, please click on the link to apply or call Deirdre on 065-6869300.