Permanent

Client Services Executive-Call Centre

Posted on 27 February 25 by Therese Cadell

  • Galway
  • £32000 - £35000 per Annum
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Job Description

Job Title: Client Services Executive

Location: Galway

Job Description:

We are seeking a dedicated Client Services Executive to join our team in Galway. The ideal candidate will possess strong skills in CRM and data input, with a proven ability to resolve customer queries efficiently. As a Client Services Executive, you will be responsible for providing exceptional customer support, ensuring client satisfaction, and maintaining accurate banking records.

Key Responsibilities: - Manage and update customer information using CRM systems. - Input and process data accurately and efficiently. - Resolve customer queries and issues promptly, providing outstanding support. - Communicate effectively with clients and team members. - Maintain up-to-date knowledge of banking products and services. - Ensure compliance with banking regulations and company policies.

Skills and Qualifications: - Proficiency in CRM software and data entry. - Strong problem-solving and analytical skills. - Excellent communication and interpersonal abilities. - Previous experience in banking or financial services. - High level of attention to detail and accuracy. - Ability to work independently and as part of a team.

Application Process: Interested candidates should submit their resume and cover letter outlining their relevant experience and skills.

Job Information

Rate / Salary

£32000 - £35000 per Annum

Sector

Banking

Category

CUSTOMER SERVICE

Skills / Experience

CUSTOMER SERVICE

Benefits

Bonus and Pension

Our Reference

JOB-2133

Job Location