Job Description

Join Team Serco: Careers in Leisure & Hospitality

Love creating great experiences for people? We want to hear from you.

Serco Leisure runs over 50 60 leisure centres, sports complexes, swimming pools, gyms, golf courses and destination venues across the UK including national sites like Bisham Abbey and Lilleshall on behalf of local authorities, community trusts, universities and Sport England. We help over 90,000 people stay active every week, and it takes a passionate, people-first team to make that happen.

Whatever stage you're at in your career, there's a role for you across our Leisure & Hospitality family, including:

• Leisure Assistants — front-line roles keeping members and visitors safe, welcome and looked after
• Lifeguards — help us keep pools safe and fun (NPLQ desirable, training available for the right candidate)
• Swimming Teachers — inspire the next generation of swimmers
• Receptionists / Casual Receptionists — be the friendly first face our customers see
• Hospitality & Catering Assistants — deliver great food and service at our venues and events
• Duty & Assistant Managers — lead shifts and teams day to day
• Hospitality & Events Managers — plan and run memorable events at flagship venues
• Contract & Regional Managers — drive performance and standards across a portfolio of sites
• Support Services — HR, finance, marketing and sales roles behind the scenes

Why work with us:

• Flexible shift patterns to fit around your life
• Free or discounted use of Serco-managed leisure facilities (including family perks like swimming lessons)
• Access to over 1,100 internal training courses, apprenticeships and funded qualifications
• Health & wellbeing support: Employee Assistance Programme, Bupa HealthLine, virtual GP, wellbeing app
• Discounts across ~1,000 retailers  - food, clothing, days out, travel and more
• Real opportunities to progress, from casual roles right through to regional leadership

Serco is a Disability Confident Employer and welcomes applications from a diverse range of candidates, including those with unspent convictions under our 'Ban the Box' pledge.

Can't see the right role today?

Add your CV to our Leisure & Hospitality Talent Pool and we'll keep you in mind as new opportunities open up near you - no need to keep checking back.

Browse current vacancies and join the Talent Pool: https://careers.serco.com/gb/en/c/leisure-hospitality-jobs