Job Description

Job Opportunity: Hospitality Manager – Care Home (Downham Market)

Location: Norwich

Job Type: Full-Time | Permanent

Salary: £35,000

As a Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a ‘healthy living’ food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level.

If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home.

What you’ll do:

• Oversee daily hospitality services including catering, housekeeping, laundry, and front-of-house

• Lead, support, and inspire a dedicated hospitality team

• Ensure high standards of service, cleanliness, and presentation are consistently met

• Build strong, warm relationships with residents, relatives, and visitors

• Support the Home Manager in promoting a welcoming, person-centred environment

What we’re looking for:

• Experience in hospitality, hotel, or service management 

• A genuine passion for customer service and care

• Strong organisational and leadership skills

• An eye for detail and pride in delivering top-quality service

• Excellent communication skills and a friendly, approachable nature.

If you’re ready to bring warmth, professionalism, and hospitality into a rewarding care environment, we’d love to hear from you.

Apply now by sending your CV and a short cover letter to c.hanson@purosearch.com.
For more information or a friendly chat about the role, call us on 0207 952 641.