Internal Sales Manager
Location: Laois 

Our client, in the construction industry, is seeking to hire an Internal Sales Manager. They are a leading innovator in the construction supply industry and specializes in the design, fabrication, and delivery of high-quality reinforcement solutions. With advanced manufacturing facilities and a strong presence across Ireland and the UK

This role is ideal for a proven professional with a strong record of accomplishment in business development in the construction sector. 

Duties:

• Lead and manage an internal sales team across Ireland and the UK, ensuring performance targets are met or exceeded.

• Build a high-performing sales culture that emphasizes collaboration, accountability, and customer satisfaction.

• Develop and implement sales strategies, processes, and performance standards to drive revenue growth and operational excellence.

• Oversee outbound sales development, customer engagement, and order execution processes.

• Ensure accurate and consistent use of CRM systems; drive adoption, compliance, and data integrity.

• Coordinate closely with field-based Business Development Managers, estimating, and production teams.

• Provide structured training, coaching, and onboarding for new and existing team members.

• Manage team workload, prioritize sales activities, and ensure timely quote and order processing.

• Act as the escalation point for customer issues, ensuring prompt and effective resolution.

• Develop tactical sales plans and monitor pipeline activity and conversion rates.

• Produce regular reports on team productivity, sales performance, and market insights.

• Maintain alignment with commercial leadership on strategy, capacity planning, and customer targeting.

• Support a primary and secondary region coverage model for internal sales executives to build team resilience.

• Foster a customer-centric approach to ensure repeat business, satisfaction, and long-term retention.

Requirements:

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or a related field.

• (Alternatively, a technical or engineering degree with relevant commercial experience.)

• Additional certifications in Sales Management, CRM systems, or Leadership (preferred).

Experience

• Minimum of 5 years in internal sales, sales operations, or commercial roles, ideally within construction, building materials, or manufacturing.

• At least 2 years in a sales leadership or team management role across multiple locations.

• Proven success in outbound sales strategy development and execution.

• Experience working with CRM platforms (e.g., Microsoft Dynamics, Salesforce, Pipedrive).

Skills

• Strong leadership and team development capabilities, including onboarding and training.

• Ability to understand technical aspects of reinforcement solutions and related products.

• Proficient in pipeline management, territory planning, and sales forecasting.

• High commercial awareness, including knowledge of pricing models and margin control.

• Strong customer relationship management and conflict resolution skills.

• Excellent communication and collaboration skills across departments.

• Analytical mindset with the ability to interpret KPIs and drive performance improvements.

• Effective time and priority management across regions and functions.
  
  

For additional information and a confidential discussion on this Business Development Manager position and similar opportunities contact: Sarah 056-7786631 / 086 0444833 or Sarah@optimizerecruitment.ie

Sarah is available for a call between 9am and 5.30pm daily (outside of work hours calls / meetings can be arranged upon request). 

Please submit your CV via the link provided, in confidence.

All applications will be dealt with in the strictest confidence and your CV will never be released without your prior approval.

Job Ref Number: OR-13153

www.optimizerecruitment.ie

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