Job Description

A creative, growing SME education business at the heart of the TV and Film industry is looking for an experienced People Operations Generalist to join their team.

Internationally recognised by people looking to get into the sector as their courses focus on providing practical skills and real industry exposure, giving students a genuine pathway into the industry. This has been proven by the amount of awards and accolades won by past studies.

This standalone role will suit an individual who has at least 3-4 years experience within a generalist HR role who is looking to take the next step in their career. Reporting to the Head of Operations, with a dotted line int the senior management team, you will take full ownership across all areas of People/HR. It’s a great opportunity for someone looking to grow into a broader role, take real responsibility and accountability, and develop alongside a business as it continues to evolve.

The team is collaborative, friendly and people-focused, made up of both permanent staff and industry freelancers. It’s an exciting time to join as the business continues to grow and evolve, with a real focus on supporting its people and building a positive, forward-thinking culture.

This is a hybrid role that will expect you to be in the offices at least 3 days a week, but allowing for flexibility when required.

The Responsibilities

• Look after the full employee journey, from hiring through to onboarding, development and offboarding
• Support recruitment, including writing job ads, coordinating interviews and managing candidates
• Prepare contracts, onboarding documents and keep the staff handbook up to date
• Help create a smooth and welcoming onboarding experience for new starters
• Support performance reviews and ongoing development conversations
• Coordinate training and learning opportunities across the business
• Support managers with employee relations queries and day-to-day people matters
• Lead internal HR communications and support team engagement activities
• Keep HR systems up to date, ensuring all employee data is accurate
• Manage absence, holiday and leave tracking
• Support payroll by keeping employee data accurate and working closely with finance
• Make sure HR policies and processes are up to date and compliant
• Take ownership of HR as a standalone role, working closely with the Head of Operations and senior team

The Candidate

• Min 3–4+ years’ experience in a generalist HR or People role, ideally in an SME
• Comfortable managing the full employee lifecycle and working independently
• Good understanding of HR processes and employee relations, with a practical and fair approach
• Organised, detail-focused and confident using HR systems and data
• A strong communicator who can build relationships with managers and senior stakeholders 
• Excited by joining a growing business and making the role their own