Job Description

Clinical Lead – Performance Management

Location: London / Multi-site

Type: Part-time self-employed(flexible for the right candidate)

About The Practice/s:

Redefining modern dentistry—combining clinical excellence with a calm, patient-centred experience and a highly data-driven approach to growth.

We operate across multiple sites with a strong focus on:

• High-quality patient journeys
• Multi-disciplinary care (implants, orthodontics, restorative)
• Continuous improvement through performance insight

As we continue to grow, we are looking for a Clinical Lead focused on clinician performance—a unique opportunity to shape how clinicians develop, perform, and succeed within a progressive dental group.

The Role

This is not a traditional Clinical Lead position.

You will take ownership of clinician performance across the group, using a combination of:

• KPI analysis
• Clinical audit
• 1:1 coaching and mentoring

Your focus will be on helping clinicians unlock their full potential—clinically, commercially, and professionally—while ensuring the highest standards of governance and patient care.

What You’ll Be Responsible For:

Driving Clinician Performance

• Analyse clinician performance data including:
• Identify performance gaps and opportunities
• Lead structured monthly performance reviews with clinicians
• Create clear, measurable improvement plans

Coaching & Mentoring Clinicians

• Provide hands-on support with:

o            Treatment planning and case selection

o            Case presentation and patient communication

o            Improving conversion and patient journeys

• Support clinicians in:

o            Increasing rebooking consistency

o            Building confidence in higher-value treatments

o            Developing into future clinical leaders

Improving the Patient Journey

• Ensure every patient leaves with a clear next step
• Strengthen clinician–TCO collaboration to improve conversions
• Identify and remove friction points in the treatment journey

Performance & Practice Alignment

• Work closely with Practice Managers and leadership to:

o            Improve chair utilisation and diary efficiency

o            Align clinician output with business performance

o            Support turnaround of underperforming clinics

• Quickly identify root causes of performance issues and implement solutions

Reporting & Insight

• Produce clear performance reports for leadership
• Translate data into:

o            Insights

o            Actions

o            Results

What We’re Looking For:

Essential

• Experienced dentist with strong clinical foundations
• Proven ability to improve clinician performance
• Clinical Lead experience
• Strong understanding of:

o            Private dentistry

o            Patient journey and conversion

Ideal Experience:

• Experience mentoring or leading clinicians
• Exposure to implants and/or comprehensive dentistry
• Multi-site or group practice experience

Key Strengths

• Data-driven mindset
• Confident but supportive leadership style
• Ability to give constructive, actionable feedback
• Strong attention to detail and standards

Why Join:

• Be part of a modern, growth-focused dental group
• Work in a culture that values:

o            Calmness

o            Excellence

o            Continuous development

• Shape how clinician performance is measured, coached, and improved across the business
• Play a key role in building the next generation of clinical leaders

The Opportunity

This is a unique role for a clinician who:

• Enjoys developing others
• Thinks beyond the chair
• Wants to influence performance at scale

You will have a direct impact on:

• Clinician success
• Patient experience
• Practice performance