Job Description

A vacancy for a Brand manager has become available at our Cape Town branch. The Brand Manager will be responsible for looking after an array of catering brands.

Main duties will include but will not be limited to:

• Lead generation and prospecting for the brands.
• Responsible for the growth of new and current business for these brands.
• Lead generation through referrals.
• Schedule and execute training at customer sites and provide regular follow up and refresher training to customers as required.
• Ensure all customers are adequately always stocked.
• Provide management with weekly progress reports.
• Plan and execute visits to all existing accounts within and outside of South Africa on a regular basis.
• Identify, communicate, and help resolve any service issues or customer complaints
• Develop close working relationship with customers
• Work closely with marketing to effectively market and leverage the brands
• Support Key Account Managers with identification and execution of opportunity areas
• Regularly communicate with procurement on strategic initiatives
• Customer visits will entail 70% of time at end users and 30% of time at dealers
• Other duties as assigned

Ideal candidate profile:

• Exceptional customer service orientation with strong follow-up and feedback skills
• Strong sales ability with proven sales track record
• Proven ability to build relationships at all levels of an organisation, coupled with strong people skills.
• Ability to train and communicate at all levels, including but not limited to company presentation, demonstrations and product knowledge, Strong financial acumen, including but not limited to calculating margins and interpretation of financial reports
• Report writing skills and analysis of current sales to identify opportunity areas and feedback to all involved parties
• Clear, concise written and verbal communication skills
• Grooming and appearance to reflect BCE brand equity
• Ability to inspire and motivate colleagues
• Excellent listening skills
• Cares about the needs of clients and genuinely has a desire to serve them
• Establish a rapport and gains trust from customers.
• Proactive/Problem solver
• Builds and maintains relationships
• Honest, trustworthy and has integrity
• Presentable/Articulate
• Perpetual positive attitude and enthusiasm

Qualifications and experience required:

• Grade 12 (or equivalent) - Essential
• Relevant B Degree / tertiary qualification or an acceptable combination of education and experience - Essential
• Five - seven years direct work experience in a similar capacity in the same or similar industries.
• Three - five years strategic leadership - ability to drive both short and long-term brand growth and profitability.
• Experience in building and nurturing brands (highly desirable)
• Driver’s license and own reliable vehicle
• Excellent understanding of market and customer
• Able to travel regularly
• Business acumen and good understanding of business processes and functions
• Strong work ethic