Job Description

Interim Head of Service – Extra Care
We are seeking an experienced Interim Head of Service to oversee a portfolio of extra care services within a specialist adult social care organisation.
The role involves leading four Service Managers, maintaining high standards of care and compliance, driving service improvement and overseeing facilities operations.

Key Responsibilities

• Lead and support a number of Service Managers across multiple services.

• Drive service quality and operational performance.

• Ensure CQC compliance, safeguarding and health and safety.

• Oversee audits, risk management and improvement plans.

• Provide leadership, coaching and support to managers.

• Oversee staffing, recruitment and workforce planning.

• Monitor facilities, maintenance and building safety.

• Manage budgets and contractual performance.

• Build effective relationships with key stakeholders.

• Promote person-centred support, independence and choice.

• Report on performance, risks and service improvements.

Essential Requirements

• Senior management experience in extra care, supported living or adult social care.

• Proven multi-site operational leadership experience.

• Experience managing or supporting service managers.

• Strong knowledge of CQC compliance and safeguarding.

• Experience driving service improvement and quality.

• Understanding of facilities management and health and safety.

• Strong leadership and stakeholder management skills.

• Ability to make an immediate impact in an interim role.

Candidate Profile

We are looking for a hands-on senior leader with the ability to quickly establish credibility, support managers and improve operational performance across multiple services.

The successful candidate will combine strong regulatory knowledge with excellent leadership, problem-solving and organisational skills.