Job Description

Keystone Care is seeking a dedicated and experienced General Manager to assist a residential care home in Hertfordshire. The successful candidate will ensure the highest standards of care, hospitality, catering, and support for residents, while managing staff and resources efficiently. They will also have previous experience managing large Nursing or Residential a Residential care homes.

Duties and responsibilities: 

• Managed and develop high quality services for all our residents, alongside developing and guiding the staff team
• Instil a culture of care and continuous improvement across the service
• Complete comprehensive internal audits and review care plans
• Working with staff, residents and their families, to help shape and develop a centre of excellence for person-centred care
• Ensure the promotion of high standards of care and follow diligently CQC guidelines
• Ensure staff are managed appropriately and the home runs in a smooth and efficient manner
• Oversee the home’s finances, including managing the sales team and ensuring they deliver on revenue targets, as well as budget planning and cost control

Skills and experience:

• Experience managing a Nursing and Residential Dementia care home
• A proven commitment for the improvement of Quality and Compliance of a Residential or Nursing Home