Job Description

Application process

Please note for this role you will need to submit a Personal Statement (up to 750 words)  alongside your CV. Within the statement, please provide detailed evidence of your experience of the following essential criteria:

• Strategic Business Analysis leadership experience, including leading a professional Business Analysis function or community across complex digital or organisational change.
• Experience supporting delivery across multiple services, programmes or portfolios in multi‑stakeholder environments.
• Experience working within multidisciplinary, user-centred teams in Agile, Lean and continuous delivery environments, with the ability to apply Business Analysis practices effectively within traditional project and waterfall delivery models where required.

Job summary

The Head of Business Analysis provides the high-level strategic leadership for both Business Analysis and Product Management within the Driver and Vehicle Standards Agency (DVSA). 

The role holder is accountable for making sure DVSA improves its services for people and businesses by understanding what needs to change, helping the organisation to make decisions based on evidence, and leading teams to deliver those improvements effectively across the agency, in line with the Government Digital and Data Profession Capability Framework

By leading the way in how problems are defined and successes are measured, the role holder will help create smarter, more effective services that make a difference in people’s everyday lives and support the success of businesses nationwide. They will play a key part in driving meaningful change, ensuring that every improvement is focused on real user needs and delivers tangible benefits.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Job description

Lead DVSA's Business Analysis profession and shape the capability, standards and culture needed to deliver successful change. Oversee Business Analysis resources across a complex portfolio and drive consistent, high-quality analysis that supports better decisions and outcomes. Work with senior leaders and multidisciplinary teams to deliver user-centred change at scale while leading the Product Management community of practice across DVSA.

Your responsibilities will include, but aren’t limited to:

• Act as Head of Profession for Business Analysis and Product Management, setting vision, standards and strategic direction across DVSA.
• Own and evolve the agency wide Business Analysis and Product Management strategy, aligned to DVSA strategy, DfT Group Digital and the Roadmap for a modern digital government.
• Hold accountability for the effective management of Business Analysis and Product Management capability across the organisation, including line management, matrix leadership and professional oversight.
• Lead Business Analysis workforce planning and resource allocation, providing the Chief Delivery Officer with clear insight into capacity, demand, risks and constraints across the delivery portfolio.
• Lead the recruitment, onboarding, development and retention of Business Analysis professionals, building organisational capability and supporting DVSA's strategic insourcing ambitions.
• Provide strategic oversight of Business Analysis and Product Management activity across DVSA value streams, maintaining a clear line of sight across the delivery portfolio.
• Ensure good quality Business Analysis underpins portfolio, programme and product delivery, from discovery through live service and continuous improvement.
• Execute management responsibilities effectively, working with, leading and acting as a role model for team members and colleagues, ensuring capabilities to achieve successful delivery of business performance whilst maximising the efficiency and effectiveness of the financial resources delegated in line with the Civil Service values.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. 

Essential Criteria

To be successful in this role you will need to have the following experience:

• Strategic Business Analysis leadership experience, including leading a professional Business Analysis function or community across complex digital or organisational change.
• Significant experience leading and line managing Business Analysts within a complex digital, technology or change environment
• Strong analytical expertise, with proven ability to define problems, assess options, manage requirements, and support evidence‑based decision‑making at pace.
• Expert practitioner of core Business Analysis techniques, including process modelling, requirements elicitation and management, business rules analysis, data and information modelling, and options and impact assessment
• Experience working at scale, supporting delivery across multiple services, programmes or portfolios in complex, multi- stakeholder environments.
• Experience working within multidisciplinary, user-centred teams in Agile, Lean and continuous delivery environments, with the ability to apply Business Analysis practices effectively within traditional project and waterfall delivery models where required.
• Proven ability to work effectively with Product Managers, including leading or contributing to a Product Management community of practice to strengthen product thinking and alignment.
• Clear leadership and influencing skills, with experience advising senior leaders and providing confident challenge informed by insight and evidence.
• Experience developing people and capability, including growing sustainable Business Analysis capability through coaching, communities of practice, and effective use of resources.

Location

• 60% Office based across the month
• Available locations: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green) or Uxbridge/Yeading
• Uxbridge/Yeading - This role will initially be based in Uxbridge while estate works are completed at Yeading, the contractual location. Employees will relocate to Yeading when the site reopens in 2028.

Salary

• Grade 6 - £72,281
• Candidates based in Yeading (currently Uxbridge) will receive the London Weighting allowance of £4,000

Offered Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

Find out more about the benefits of working at DfT and its agencies (opens in a new window).

Additional Requirements

• DVSA expect everyone to spend 60% of their working time in one of the offices, typically 3 days / week
• The post is subject to SC level clearance, which requires a minimum of 5 years UK residency
• Visa Applicants: To sponsor a candidate under the Skilled Worker visa, a sponsorship licence is required. DVSA does not currently hold this licence and therefore cannot legally sponsor Skilled Worker visa applicants.

Selection Process Details

How to apply:

Stage 1: Sift and CV and Personal Statement

Stage 2: Assessment

Stage 3: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

As part of the application process, you provide a CV (unlimited wordcount) and personal statement (750-word count).

Please structure your Personal Statement to provide detailed evidence of each of the following:

• Strategic Business Analysis leadership experience, including leading a professional Business Analysis function or community across complex digital or organisational change.
• Experience supporting delivery across multiple services, programmes or portfolios in multi‑stakeholder environments.
• Experience working within multidisciplinary, user-centred teams in Agile, Lean and continuous delivery environments, with the ability to apply Business Analysis practices effectively within traditional project and waterfall delivery models where required.

Stage 2: Assessment

For the assessment, you will be expected to create and deliver a 15 minute presentation followed by Q&A to assess the following Success Profile Elements:

• Strategic Business Analysis leadership experience, including leading a professional Business Analysis function or community across complex digital or organisational change.
• Experience supporting delivery across multiple services, programmes or portfolios in multi‑stakeholder environments.
• Experience developing people and capability, including growing sustainable Business Analysis capability through coaching, communities of practice, and effective use of resources.
• Strong analytical expertise, with proven ability to define problems, assess options, manage requirements, and support evidence‑based decision‑making at pace.

The assessment will take place online via Microsoft Teams.

The assessment stage will take place week commencing 23^rd November 2026.

Guidance will be provided if you are invited to the assessment.

Stage 3: Interview

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours – Changing and Improving, Making Effective Decisions and Leadership
• Experience –
  • Significant experience leading and line managing Business Analysts within a complex digital, technology or change environment.
  • Clear leadership and influencing skills, with experience advising senior leaders and providing confident challenge informed by insight and evidence.

The interviews will take place week commencing 30^th November 2026 or week commencing 7^th December.

This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Nationality requirements
This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
• Further information on nationality requirements (opens in a new window)

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Job contact:
Name: Zymante Gintalaite
Email: zymante@inspirepeople.net