Job Description

Who Are We:
We are a dynamic and innovative information services company specialising in cutting-edge Hosted Desktop and VOIP Services to UK based companies. Our expertise lies in delivering top-notch, reliable solutions, making us a key player in the tech sector. We pride ourselves on creating a work environment that encourages growth and learning, making our company an ideal place for those passionate about technology and customer service excellence. Join us to be part of a team that is shaping the future of cloud technology and communication services.

Why Us:
At our company, you're not just taking a job, you're joining a family. We believe in nurturing talent and providing opportunities for our team members to grow and excel. Enjoy working in a friendly, modern office environment where innovation is at the heart of what we do. If you are looking for a place where your contributions matter and you can grow professionally, we are the place for you.

Role Summary:
We are seeking a highly skilled and motivated Hosted Desktop Migration Technician to join our customer onboarding team. The primary responsibility of this role is to facilitate the seamless migration of new customers into our Hosted Desktop service. This includes setting up the Hosted Desktop environment within Windows Server, installing and configuring VOIP systems, and migrating files and data from existing systems.

The ideal candidate will have experience in Windows engineering and possess a strong technical background in Active Directory, Windows Server, Office 365, and related technologies.

Required Skills and Experience:
Previous experience in Windows engineering or a similar role, with a strong understanding of Active Directory, Windows Server, and related technologies. Proficiency in Office 365 administration, including Exchange, Teams, SharePoint, OneDrive, and Intune. Knowledge of networking principles, DNS, and security best practices, with experience in configuring and troubleshooting network devices and protocols. Strong PowerShell scripting skills for automation, administration, and management tasks within Windows environments. Experience with data migration processes, including data mapping, validation, and transfer methodologies. Familiarity with Microsoft SQL Server and database management concepts. Experience working with legal and/or financial companies and familiarity with case and accounting software is an advantage. Excellent communication and interpersonal skills, with the ability to work effectively in a team environment and communicate technical concepts to non-technical stakeholders. Strong problem-solving abilities and a proactive approach to identifying and resolving technical issues and challenges.

Working Hours: Monday to Friday, 09:00 to 17:30 Availability to work some weekends. Flexible working hours available. Hybrid working.

Benefits:
Opportunities for professional growth and learning both soft and hard skills. Flexible working hours. A great working atmosphere in a modern office environment. State-of-the-art tools and equipment provided.