Job Description

We are seeking an experienced and highly organised Exam Officer and Customer Service Manager to join our secondary school in Bexley. This role is vital to ensuring the smooth administration of internal and public examinations while also overseeing the reception team to maintain a professional and welcoming environment.

Key Responsibilities:

• Lead and manage the administration of all examinations, ensuring compliance with regulations and strict deadlines.
• Provide senior administrative support to the Vice Principal and assist with academy-wide events and 6th form support.
• Be responsible for the school CENSUS and contribute to the coordination of whole-school activities.
• Oversee and support the reception team, ensuring excellent customer service to students, staff, and visitors.
• Use Microsoft Office Suite and Bromcom (or other MIS) effectively in daily tasks.

What We Offer:

• Competitive salary based on experience.
• A permanent role with an immediate or negotiable start.
• A supportive and professional working environment.
• Opportunities for professional development.

Person Specification:

• NVQ Level 4 or equivalent qualification/experience in a relevant field.
• At least five years’ experience in public exam administration within an educational setting.
• Strong organisational skills and ability to meet strict deadlines.
• Excellent communication and leadership skills.

If you have the experience and skills required for this role, we would love to hear from you.