Job Description

Rail Sales Consultant / Client Relationship Manager

Location: Chesterfield, Derbyshire (with some flexibility)
Salary: £45,000 + benefits

The Company

Ford & Stanley are working in partnership with a well-established and respected supplier to the UK rail industry.

Our Client specialises in the manufacture and supply of hose assemblies, fluid transfer systems and associated components for rolling stock. Their customers include TOCs, ROSCOs, OEMs and depot maintenance providers, and they are widely recognised for their technical expertise and responsive service within the rail supply chain.

The Opportunity

Currently, the business is looking to strengthen its commercial capability by appointing a Rail Sales Consultant / Client Relationship Manager.

This role has been created to support a busy Head of Sales who is currently operating at maximum capacity across quoting, customer management and commercial activity. The successful individual will play a key role in managing customer relationships, supporting quotations, and helping grow business within existing and new rail accounts.

Importantly, this is not a hard-nosed new business role — it’s a consultative, relationship-driven position suited to someone who understands how the rail industry works.

Key Responsibilities

• Act as a primary point of contact for rail customers, including TOCs, ROSCOs, depots and maintenance providers.
• Prepare and manage quotations, proposals, and follow-ups.
• Support and develop long-term customer relationships.
• Translate customer technical requirements into commercial solutions.
• Liaise with internal production and engineering teams.
• Maintain CRM records and support sales reporting.

About You

This role is open to candidates from different but relevant rail backgrounds. What matters most is industry understanding and customer engagement capability.

You will need:

• A solid understanding of rail depots, TOCs and ROSCOs
• Experience working within the UK rail sector or its supply chain.
• Strong communication skills and confidence engaging with customers.
• A practical, organised approach to managing enquiries and quotes.

Backgrounds that may suit this role include:

• Rail recruitment consultants or sales professionals with sector knowledge
• Technical rail professionals (fitters, technicians, depot staff) looking to move into a client-facing role.
• Sales support or commercial administrators within engineering or rail supply

Why Apply?

• Join a respected rail supplier with long-term customer relationships.
• Step into a visible, influential role supporting senior leadership.
• Ideal transition role for technically minded candidates moving into sales.
• Supported by Ford & Stanley throughout the recruitment process.

About Ford & Stanley Group

Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership, and occupational mental fitness. We support our clients in their most challenging business areas – recruiting, developing, and retaining the best talent from shop floor to boardroom.

1. Ford & Stanley TalentWise – Business specialising in blue collar trade & technical services – permanent and temporary.
2. Ford & Stanley Recruitment – Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract.
3. Ford & Stanley Executive Search – Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East, and Europe.
4. Ford & Stanley Genius Performance – Performance is always accelerated when good people are coached, inspired, trained, and focused on the right way.

Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall always adhere to such a policy and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.