Permanent
Credit Controller
Posted on 24 June 25 by Megana Juceviciute
- Sheffield, South Yorkshire
- £28000 - £30000 per Annum
Powered by Tracker
Job Description
Credit ControllerSheffield, South Yorkshire
Hybrid Working
Elevation Accountancy & Finance Recruitment Group are excited to have partnered with a local business as they look to recruit a new Credit Controller into their tight-knit team on a full time, permanent basis.
This role will be focused on managing customer credit accounts and overseeing debt recovery processes to maintain healthy cash flow and reduce financial risk. You will play a key role in supporting the business's financial performance by encouraging timely payments and maintaining strong customer relationships while handling payment issues professionally.
Main Responsibilities:
Credit and Collections
- Monitor outstanding balances across customer accounts and take timely action to recover overdue payments
- Engage with internal stakeholders regarding high-risk or non-responsive accounts and escalate when necessary
- Keep detailed records of credit control activity, ensuring all communications and resolutions are documented accurately
Client Communication & Relationship Management
- Handle a large portfolio of client accounts through proactive telephone and email contact
- Foster positive working relationships with clients to promote on-time payments and quickly resolve billing queries
- Manage sensitive or overdue payment discussions diplomatically and effectively
- Address client concerns and disputes promptly, aiming for resolution within agreed service levels
Billing and Account Reconciliation
- Generate and distribute accurate invoices aligned with client agreements and company procedures
- Validate and update billing information in internal systems to ensure accuracy
- Perform regular account reconciliations, investigating and resolving inconsistencies such as short payments or credits
Reporting and Compliance
- Produce regular reports on debtor aging, cash collection performance, and potential financial exposure
- Support month-end and year-end processes related to accounts receivable
What's On Offer:
- Hybrid Working (3-4 Days WFH)
- 28 Days Holiday + Bank Holidays
- 4% Pension Scheme
- Life Assurance
- Health Cash Plan
- Sick Pay Scheme