Contract
VIP Desktop Support Engineer
Posted on 02 October 26 by Olivia Chapman
- London
- £200 - £250 per Day
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Job Description
VIP Desktop Support Engineer
London – On-site
£200 - £250 p/day
Inside IR35
Initial 6-month Rolling Contract
We are seeking an experienced VIP Desktop Support Engineer to join a premium executive support function within a large enterprise environment.
You will provide white-glove IT support to senior executives and front-office users, delivering a highly responsive and professional service in a fast-paced banking environment.
Key Responsibilities
- Provide VIP / executive support via remote, telephone and face-to-face deskside support.
- Support Managing Directors, senior executives and front-office users.
- Troubleshoot and resolve incidents quickly, prioritising according to business impact.
- Support remote and hybrid working technologies.
- Assist with the deployment of new applications, devices and hardware.
- Maintain excellent communication and customer service when supporting senior stakeholders.
Essential Requirements
- Proven experience working in VIP support, Executive Support, Service Desk or similar
- Must have experience working within financial services, ideally in the past 3 years’
- Experience providing VIP / white-glove support, ideally within front-office or trading floor environments.
- Strong troubleshooting and analytical skills with the ability to work under pressure.
- Excellent communication and customer service skills.
- The tech stack covers the following: Windows 10/11, Microsoft 365, Outlook/Exchange, iOS, macOS, Citrix/VDI, Intune/Autopilot, Teams/Zoom, or Bloomberg/Refinitiv/Eikon.