Contract
Customer Service Administrator
Posted on 03 March 26 by Henry Robinson
- Dartford
- £130 - £130 per Day
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Job Description
Customer Service Administrator2 Month Contract (Likely to be extended)
Location: Dartford (Office-Based)
Rate: £130 per day (Inside IR35)
We are working with a leading IT services company that is seeking a Customer Service Administrator to support a large-scale Device Refresh Project. You’ll be joining a young office team and providing essential administrative support to keep the project running smoothly.
Key Responsibilities:
• Making outbound calls to users to arrange device deliveries and collections
• Updating and maintaining spreadsheets and project trackers
• Monitoring and recording Proof of Deliveries (PODs)
• Managing tickets within the customer system (ServiceNow)
• Providing general administrative support as required
Skills & Experience Needed:
• Strong customer service background with confidence communicating across multiple channels
• Good organisation and attention to detail
• Basic Excel / spreadsheet skills
• BPSS clearance within the last 6 months — or willingness to be checked prior to starting
If you’re available and would like to learn more, please contact: Henry@ecsgrp.co.uk or 01676 545393