Job Title: Aftercare Manager

Location: Edinburgh 

Salary: £40,000- £50,000 + Company Van

About the Role:

We are currently recruiting for an Aftercare Manager on behalf of a Tier 1 Contractor based in Edinburgh. This is a customer-facing role focused on managing snagging and remedial works across multiple sites. The successful candidate will have a strong trades background, combined with exceptional communication and leadership skills, enabling them to effectively engage with clients and oversee the delivery of high-quality aftercare services.

Key Responsibilities:

• Client Liaison: Act as the main point of contact for clients, addressing any aftercare issues and delivering outstanding customer service.

• Snagging & Remedial Works: Identify and manage necessary repairs and improvements to buildings, working closely with the in-house trades team to ensure the work is carried out effectively and to a high standard.

• Team Leadership: Oversee and manage the trades team, ensuring all tasks are completed within agreed timeframes and to the highest quality.

• Site Visits: Regularly visit the Port Hamilton site, as well as other sites across Scotland, to monitor progress and manage aftercare activities.

• Hands-On Support: While primarily a management role, you may occasionally be required to assist with minor repairs. A van equipped with tools will be provided for such tasks.

Candidate Profile:

• Trades Experience: A solid background in a trade such as carpentry, plumbing, electrical, or general building is essential.

• Management Skills: Experience in managing teams and overseeing aftercare processes, with a focus on organisation, leadership, and problem-solving.

• Client-Facing Experience: Comfortable and professional when interacting with clients to ensure their needs are met.

• Proactive Problem Solver: Able to identify issues quickly and implement effective solutions.

• Flexible: Willing to travel to various sites across Scotland as required.

• Driving License: A full UK driving license is essential.

Package:

• Competitive salary of £40,000- £50,000 per annum

• Company van provided

• The opportunity to join a leading Tier 1 contractor in the industry

If you're looking for a rewarding role with a leading contractor, we’d love to hear from you! Apply now to be considered for this exciting opportunity.

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