Digital Platform Account Executive

Location - Home based with travel across the North

Salary - £40,000

About the Role

An opportunity has opened for a Digital Platform Account Executive to join a growing organisation within the technology enabled care and digital services space. The role focuses on supporting an established customer base, managing platform queries, delivering training and ensuring strong ongoing relationships.

You will carry out regular account reviews, support platform demonstrations, assist with onboarding and coordinate customer training needs. The position includes both remote support and occasional onsite visits.

Key Responsibilities

• Support customers with a digital platform including training and guidance
• Deliver demonstrations before and after sale
• Assist with proposals, quotations and tender activity
• Work with internal teams on updates, testing and customer requirements
• Maintain accurate activity records within a CRM system
• Attend customer meetings and events when required

What We Are Looking For

• Experience in account management, customer success or a similar role
• Strong communication and presentation skills
• Confident working with digital systems or technical environments
• Organised, proactive and able to manage multiple priorities
• Experience in assisted living or TEC is helpful but not essential