Permanent
DTC eCommerce & Trading Manager
Posted on 11 June 25 by Greg Phipps
- Newcastle upon Tyne
- £45000 - £50000 per Year
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Job Description
Central Employment are delighted to be working a market leading Online Retail organisation based near Newcastle city centre, as they look to appoint a DTC, data driven eCommerce Manager, to support there on-going growth and operational success.We’re looking for a results-oriented DTC Ecommerce & Trading Manager to lead and optimize my clients DTC eCommerce channels. This role is ideal for someone with a strong background in website management (especially Woo-commerce), digital merchandising, and online marketplace operations.
Key Responsibilities of the DTC eCommerce & Trading Manager:
- Oversee the day-to-day management and performance of there WooCommerce website.
- Implement updates, troubleshoot technical issues, and liaise with external developers
- Optimize site architecture, navigation, and UX to drive conversion rates and AOV.
- Develop and execute trading strategies based on analytics, seasonal trends, and performance data.
- Manage product launches, merchandising schedules, and promotional campaigns.
- Monitor sales, margin, and stock availability to ensure optimal product placement and inventory levels.
- Manage product listings, pricing, and promotions on third-party platforms - TikTok and Amazon
- Optimize product pages for SEO and conversion on marketplaces
- Track performance, ensure compliance with platform guidelines, and implement strategies for growth.
- Monitor site analytics, user behavior, and KPIs to inform decisions.
- Use insights to drive ongoing improvements in conversion, customer journey, and profitability.
DTC eCommerce & Trading Manager:
- 3–5 years of experience in eCommerce management, with a focus on DTC channels.
- Hands-on experience managing Woo-commerce or similar eCommerce platforms.
- Experience with tools like SEMrush, Hotjar, Klaviyo, or similar.
- Proven track record of managing trading calendars, merchandising strategies, and online promotions.
- Familiarity with online marketplaces (Amazon, TikTok) and their seller tools.
- Proficient with Google Analytics, Excel, and eCommerce KPIs.
- Strong understanding of UX/UI principles and conversion rate optimization.
- Highly organized, analytical, and commercially minded.
Desirable
- Basic knowledge of HTML/CSS or WordPress development.
- Passion for DTC brands and digital commerce trends