Job Description

Permanent 
Location: Harrogate (hybrid – 1-2 days onsite per week) 
Salary: £50,000-£60,000 dependent on experience 
Industry: Food & Beverage Services 

About the Client 

Our client is a well-established, Yorkshire-based family-owned business with over a century of heritage. Known for their unwavering focus on quality, craftsmanship, sustainability, and community impact, they continue to thrive while staying true to their founding values. 

How you’ll spend your day 

Joining a collaborative and people-focused Business Change function, you’ll play a critical role in delivering high-impact business change projects. As a Business Analyst, you’ll play a key role in supporting high-impact transformation projects across ERP, e-commerce, and process change.  

• Partner with business SMEs to define project objectives and shape change requirements early in the process 
• Collaborate with project teams to assess scope and complexity, advising on effort and feasibility 
• Lead the creation of functional requirements and user stories across a variety of projects using agile and hybrid approaches 
• Support business teams in articulating their own requirements for smaller or BAU changes 
• Help establish and maintain business process documentation to support future impact assessments 
• Actively contribute to the development of a Business Architecture capability, providing insight to enhance strategic planning 
• Build strong relationships with stakeholders to identify process improvements and support change readiness 

What you’ll bring to this role 

This is a great opportunity for someone who thrives in a role that’s less about technical specs and more about driving real business change through thoughtful analysis and communication. You’ll thrive in this role if you’re a proactive and inquisitive analyst, comfortable working in a complex, people-led organisation undergoing meaningful transformation. 

• Strong experience in business analysis for IT-enabled change projects, including process and data analysis 
• Skilled in gathering and documenting requirements with clear traceability through testing and training phases 
• Confident communicator who can build trust, challenge assumptions, and influence outcomes 
• Hands-on experience with both agile and waterfall delivery methodologies 
• Proven track record supporting large-scale organisational or system change initiatives 
• Comfortable working across multiple stakeholders, systems, and business areas 
• Exposure to ERP or e-commerce systems and change is a bonus, but not essential 
• Background in food & beverage, manufacturing or similar sectors is highly desirable 

Perks & Benefits: 

• Free meals, drinks, and snacks while at work 
• Discretionary quarterly profit-share bonus 
• Holiday allowance with options to buy (and in some cases, sell) additional days 
• Company-wide employee discounts 
• Access to a health cash plan and wellbeing support 
• Company-funded counselling services 
• Enrolment in the company pension scheme 
• Development opportunities including external training, apprenticeships, and internal 1:1 coaching 

What happens next? 

One of our Recruitment Consultants will be in touch and inform you if you’ve been successful to the next stage of the process or not, which is a qualification call where we will tell you more about the role and the client, and understand more about you, your experience and career aspirations.  

Should we both wish to proceed, we will submit your details to the client and be in touch regarding the outcome and any further steps.  

The interview process for this client consists of: 

• Stage 1 – 30-60 minutes competency interview via MS Teams 
• Stage 2 – F2F interview including role based task  

Equal Opportunities 

We are committed to providing equal opportunities for all candidates and welcome applications from individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sexual orientation, or any other characteristic protected by law. As an employment agency for permanent and contract hires, we are dedicated to promoting a diverse and inclusive workforce, and we encourage applications from underrepresented groups to drive innovation and equality within the workplace. 

Should you require any reasonable adjustments please let us know so we can accommodate for any interactions with us at Biometric Talent, but also inform the client to ensure reasonable adjustments are made to allow for a fair and equitable process.  

How to Apply 

To apply, please submit your CV and cover letter to brad.jones@biometrictalent.com