Job Description

Have you got experience working in a fast-paced environment?

Are you familiar with scheduling engineers?

Attega Group is working on behalf of our client as their in-house recruitment provider.
We are currently recruiting for a Reactive Office Scheduler to join their team.

The main purpose of this Reactive Office Scheduler role is to support the help desk and liaise with engineers as part of the Rapid Reactive Response team.

In return, our client is offering a salary of up to £28,000 P/A Rising to £30,000 After 3-month probation + company benefits. 

• Receive and log reactive jobs accurately
• Identify urgency risks and required engineer skills / equipment
• Allocate jobs to the correct engineer based on location, skills & availability
• Prioritise urgent works and manage real-time scheduling changes
• Issue clear job instructions to engineers 
• Provide clients with ETAs, updates 
• Handle queries professionally 
• Maintain strong relationships with key clients  

• Must have previous experience working in a fast-paced helpdesk environment
• Needs a confident telephone manner
• Will also ideally have some experience with scheduling engineers or have a technical background with engineering knowledge 

For more information on our Reactive Office Scheduler role, please contact Hannah in the Attega Group offices today!