Job Description

Role: IT Service Manager - SC

Location: Southampton / Hybrid (3 days per week on site)

IR35: Inside

Rate: £680/day (Umbrella) MAX

Duration: 6 Months

Security Clearance: SC

To meet its obligation to provide internal IT services for its staff, the MAIB needs to maintain an independent accredited network. This network and its associated equipment and infrastructure, needs independent management from the IT services provided by the central network.

The interim Security Cleared (SC) IT Manager will be responsible for the development and management of MAIB’s IT equipment and its supporting infrastructure, including, but not limited to:

System administrator of the Branch’s local network, MADNet and its associated peripherals:

Network Administrator. Management of:

• Servers
• Switches
• Storage
• Uninterruptible Power Supplies (UPS)
• Printers
• Disaster recovery back-ups
• Video Conferencing equipment
• Internet provision and routers
• VPN services

Cybersecurity Lead. Responsible for network security in-line with the organisations and wider Government standards, including:

• Firewall management, configuration, and backups
• Management of security updates, anti-virus, and laptop encryption
• Management of email security monitoring service
• Maintaining accreditation and organising Pen-Testing

First-Line IT Support. With support from four other staff members in the Technical Department, the post holder is the primary point of contact for first-line IT support in Branch. It is key that the IT Manager provides timely assistance and technical expertise to address user inquiries, troubleshooting hardware and software issues as necessary.

System Administrator for Microsoft applications and licencing. Responsible for Microsoft applications such as:

• Office 365
• Teams
• SharePoint
• Dynamics
• Azure
• Power-BI

Branch Case Management System. Responsibility for the administration and access control, as well as support in the continued development of the Branches Case Management System “COMPASS”. Built on Microsoft Dynamics and Azure platforms with integrated SharePoint storage and Power-Bi analytics.

IT Procurement Lead with support and contract management from the Head of Technical Support, the post holder is responsible for identifying and procuring IT related goods and services, ensuring adherence to budgetary constraints, procurement policies, and contractual obligations.

Essential Experience:

• Intune – on perm storage,
• Firewall management,
• Rubus knowledge cyber security

Security Clearance: SC

To apply for this role please submit your latest CV or contact Aspect Resources on 0121 794 8181

Disability Confident

As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

Armed Forces Covenant   

CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. 

If you qualify for the above, please notify us on 0121 794 8181.

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.