Job Description

Role: Technical Delivery Outcomes Manager – SC

Location: Croydon – remote, there is an occasional need to come to the office for catch up, likely once per month, attend conferences

IR35: Inside

Rate: £650/day (Umbrella) MAX

Duration: 12 Months

Security Clearance: SC

Summary:

Provide a liaison between policing and law enforcement agencies for the national identity and access management service. work to assist organisations onboard to the NIAM. Technically describe the process and schedule engagement sessions. work with other engagement managers to assist agencies and police. the programme stretches until end of the year only when we go into Business as usual and no linger need extra staff.

Brief description and summary of the role overview:

The National identity and Access management (NIAM) programme is concerned with replacing the current authentication and authorisation (logging on and approval) aspects of all the current national technology applications used by law enforcement with a centralised system utilising new cloud-based technology.

The programmes Business Change Team needs to be quickly augmented to complete and deliver the following outcomes:

• Successfully support the rollout of the various NIAM resolutions including Direct Federation (DF) & Managed identity provider service (MIDP) solutions to Forces and Law Enforcement Agencies.
• successfully onboard national IT applications to NIAM and maintain the demand pipeline and deployment plans.
• Capture benefits for Management Information (MI) reporting.
• MIDP change impact assessments to 31 priority LEAs and analyse the business process changes and implement guidance and comms to support the change.
• Update briefing packs, guidance, and technical content with new information.
• Deliver engagements against the onboarding lifecycle to onboard ~100 DF & ~80 MIDP Forces & LEAs
• Engage and onboard ~36 National Applications.
• Develop repeatable onboarding patterns for Apps.
• Support NIAM technical persons understanding the needs of the Secure applications and Standard Replacement Gateways
• Develop and build collaborative relationships with stakeholder orgs.
• Maintain trackers for accurate Management Information reporting on engagements, also identify risks and escalate as required.
• Manage risks and implement improvement changes from lessons learned.
• Feed into deployment plans.

The NIAM programme is a major dependency for the Law Enforcement data service, Multi Agency Public Protection service, Police National database and 36 other national applications.

The NIAM Programme Manager and National LED Business Change Portfolio Lead have assessed NIAM as business critical that must be rolled out and delivered to all Forces and LEAs and national applications (180 orgs in total) by FY 2025/26.

Detailed deliverables for the role

Essential:

• Recent experience and understanding of Policing and Law Enforcement stakeholders and landscape.
• Ability to balance multiple priorities and coordinate across delivery teams to ensure outcomes.
• working at senior level across the organisation, establishing stakeholder networks and actively engaging external stakeholders to achieve successful rollout.
• creating and maintaining risk treatment plans, establishing collaborative mitigations with partner Programmes – LEDS, MAPPS & PND
• Proactively consider solutions to unblock risks and delays to deployment.
• Feed into the deployment delivery plan that highlights forecasts/estimates and confidence levels, whilst taking into account other individual delivery plans
• Using experience of technology delivery and technical practices to help translate technical concepts to non-technical stakeholders.
• applying previous experience to identify, understand and analyse key metrics in order to improve team delivery.
• sufficiently understanding an organisation to identify the right people who can make the right decisions and at the right time, defining what good governance looks like within a delivery context.

• Relationships and Engagement - Stakeholder Management. Relationship Management
• Change Management Practitioner
• Change and Transformation. Business Change Implementation. Project Management
• Working knowledge of the Law Enforcement data programme and /or associated programmes
• Working Knowledge of the current technology Programmes

Security Clearance: SC

Disability Confident

As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

Armed Forces Covenant   

CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

If you qualify for the above, please notify us on 0121 794 8181.

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

To apply for this role please submit your latest CV or contact Aspect Resources on 0121 794 8181