Job Description

Hours of Work: 37.5 hours per week, Monday - Friday - Hybrid working to be agreed

Key Responsibilities

• Develop and manage business improvement and change projects, ensuring actions are agreed with key stakeholders, allocated as SMART objectives and supported by effective project management, monitoring and reporting.
• Review existing business practices and processes to identify business requirements, inefficiencies and opportunities for improvement. This will include gathering and reviewing relevant data, policies, procedures, training information and engaging with personnel involved in the activities.
• Analyse business data and operational processes, identifying opportunities to streamline activities and improve productivity, efficiency and service delivery in line with client requirements.
• Define effective business systems, processes and controls, translating functional requirements into practical solutions and clear business specifications.
• Identify and apply best practice in innovation and materials management, embedding improvements into the design of new client solutions.
• Identify, evaluate and recommend appropriate technology and systems solutions, including integration requirements and the preparation of business cases for implementation.
• Develop and implement policies, procedures, process controls, measurement tools and training materials to support improved ways of working.
• Lead the development of User Acceptance Testing (UAT) scripts, support UX development and coordinate business acceptance testing to ensure solutions meet agreed business requirements.
• Ensure proposed solutions align with ASCO's wider business objectives and client requirements, identifying critical-to-quality measures and leading the development and implementation of appropriate KPIs and business value measures.
• Work closely with the Deployment Team to support operational requirements and the successful implementation of new solutions.
• Establish and maintain effective relationships with colleagues, clients and key stakeholders, influencing and supporting change through effective communication and collaboration.
• Monitor project progress and performance, providing clear reporting and ensuring agreed outcomes and business benefits are achieved.

Minimum Competencies (Skills, Knowledge and Behaviours)

• Proven experience delivering business improvement, process optimisation and change management projects.
• Strong analytical skills, with the ability to assess complex business processes, interpret data and identify practical improvement opportunities.
• Good understanding of project management principles, process analysis, process design and implementation.
• Excellent communication and presentation skills, with the ability to prepare reports, influence stakeholders and communicate effectively at all levels.
• Strong planning, organisational and numerical skills, with excellent attention to detail and the ability to manage competing priorities.
• A proactive, solutions-focused approach, demonstrating initiative, accountability and a commitment to achieving high standards.
• Ability to work independently while contributing effectively to a wider team and maintaining positive working relationships.
• Good IT skills, particularly across Microsoft Office applications.
• Knowledge of operational and logistics processes, ideally within the Oil and Gas, supply chain, retail, automotive or manufacturing sectors.

Minimum Qualifications

• Degree qualified or able to demonstrate equivalent business knowledge and experience relevant to the role.
• Demonstrable experience managing business improvement and/or change management projects.
• Proven experience applying process improvement methodologies to deliver measurable business benefits.

Desirable Qualifications/Competencies

• Recognised qualification in business improvement or process management, such as Lean Six Sigma.
• Recognised Project Management qualification.
• Experience in the design and implementation of platform-based IT systems and process control improvements.
• Experience of User Experience (UX) development and User Acceptance Testing (UAT).
• Knowledge of onshore and offshore operations within the Oil and Gas industry.
• Experience implementing process improvements and technology solutions within logistics or materials management environments.