Job Description

Senior Business Analyst

We are seeking an experienced Senior Business Analyst to act as the bridge between business needs and solution delivery, for a 12-month FTC. This role represents the voice of the customer and wider organisation, ensuring initiatives are aligned to strategic objectives and deliver measurable value.

The successful candidate will build strong relationships across the business, gather information from multiple sources, and translate complex requirements into clear, actionable outcomes. 

Key Responsibilities

• Evaluate existing business processes, identify areas for improvement, and design practical solutions spanning user experience, operational processes, and system enhancements
• Engage with stakeholders at all levels to understand objectives and translate these into defined business requirements and outcomes
• Analyse current operating models using qualitative and quantitative research, applying data modelling techniques to improve efficiency and effectiveness
• Collaborate closely with technical teams to convert business requirements into technical specifications and user stories for development sprints
• Facilitate workshops, meetings, and training sessions to drive alignment and clarity
• Assess solution options, evaluating risks, benefits, and business impact

About You

• Proven experience in a Business Analyst role within a regulated or complex environment
• Strong problem-solving skills with the ability to create shared understanding around challenges and solutions
• Critical thinker who can balance stakeholder needs with broader business priorities
• Confident facilitator, able to lead discussions and drive consensus
• Strong relationship-building skills, with the ability to engage and collaborate across multiple teams and seniority levels

What’s on Offer

• Flexible working arrangements and competitive annual leave
• Pension scheme and additional employee benefits
• Health and wellbeing support initiatives
• Ongoing professional development and tailored learning opportunities